We've answered the most common questions homeowners ask when using Certified Pros Near Me. If you don't see your question here, reach out and our team will help.
About the Service
What is Certified Pros Near Me?
Certified Pros Near Me is a free contractor-matching platform for Washington homeowners. We connect you with licensed, insured local professionals for home services including roofing, restoration, electrical, plumbing, painting, siding, decking, and windows & doors. We serve homeowners primarily across Pierce County — Tacoma, Spanaway, Puyallup, Lakewood, University Place, Graham, Elk Plain, and surrounding communities.
Is Certified Pros Near Me free for homeowners?
Yes — completely free. There is no cost to submit a project, no subscription fee, and no obligation to hire anyone. You share your project details, we match you with vetted local professionals, and you decide whether to move forward.
What services do you cover?
We connect homeowners with licensed contractors across nine home service categories: water and fire restoration, residential roofing, commercial roofing, siding, interior and exterior painting, electrical, plumbing, decking, and windows & doors. Available contractors may vary by location within Washington.
Do you serve my area?
We currently serve homeowners throughout Pierce County, Washington — including Tacoma, Spanaway, Puyallup, Lakewood, University Place, Graham, Elk Plain, Frederickson, and South Hill. Our network is expanding. Submit your project and we'll confirm coverage for your location.
Contractors & Vetting
Are the contractors in your network licensed and insured?
Yes. Every contractor in the Certified Pros Near Me network is required to hold a current Washington State contractor license and carry liability insurance before receiving homeowner referrals. We verify licensing through Washington State Labor & Industries — not self-reported credentials.
How do you vet contractors?
Our vetting process checks for current Washington State licensing, active insurance coverage, and relevant trade experience. Contractors who don't meet our standards don't get listed, and any contractor with sustained performance issues is removed from the network.
Do your contractors handle permits?
Most licensed Washington contractors handle permit applications as part of their scope of work, particularly for structural, electrical, and plumbing projects. Confirm permit handling with your matched contractor during the estimate — our team can also help clarify what's typically required for your project type.
The Matching Process
How does the matching process work?
Submit your project through our website or contact form — describe the service you need, your location, and any relevant details. Our team reviews your request and matches you with licensed local contractors who specialize in that type of work. You review your options, ask questions, and choose the right fit. No pressure, no obligation.
How long does it take to get matched?
Most homeowners are matched with qualified contractors within 24 hours of submitting a project. For emergency situations — such as active water damage or storm damage — we prioritize urgent requests and aim to connect you with a contractor as quickly as possible.
Can I request emergency services?
Yes. Several contractors in our network offer 24/7 emergency response for urgent situations like water damage, fire damage, and storm damage. When submitting your project, indicate that it is an emergency and our team will prioritize your request.
Pricing & Commitment
How much do your services cost?
The matching service is always free for homeowners. Contractor pricing depends on the scope of work, materials, labor, and your location in Washington. Your matched professional will provide a detailed estimate before any work begins — there are no surprise charges.
Am I obligated to hire once I'm matched?
No. Getting matched is not a commitment to hire. You can review options, ask questions, compare estimates, and decide whether to move forward entirely on your terms.
What if I have a problem with a contractor?
Contact us directly at info@certifiedprosnearme.com and we will work to address your concern. We take contractor performance seriously — feedback from homeowners is how we maintain the quality of our network.
Pricing & Commitment
Can I choose when work gets scheduled?
Yes. Scheduling is coordinated directly between you and your matched contractor. Many contractors offer flexible appointment times including evenings and weekends. Availability varies by trade, project type, and current demand in your area.
